Agoda/Booking classifies flight passengers over 12 as adults, unlike its hotel policies. This guide covers airline age categories, lap infant fees, and essential post-booking steps.
Yes, you can book a hotel with a card that expires before your trip, but your reservation is not automatically secure. Hotels frequently run pre-authorization checks prior to arrival, which can fail if your card is no longer valid. This guide explains the specific validation process and the steps required to prevent your booking from being cancelled.
Find out how to cancel a Booking.com reservation and secure a refund based on the platform’s policies. This guide explains property-specific rules, step-by-step cancellation methods via website, refund timelines, and options for handling non-refundable bookings.
Explore ways to reach Booking.com customer service, featuring phone support in multiple languages and regions, email, and escalation via social media for unresolved booking problems.
Booking.com’s Genius loyalty program provides tiered discounts and perks for repeat bookings. It features three levels based on completed stays within two years, offering up to 20% off accommodations and rental cars, plus free breakfast and upgrades at select properties. Lifetime access applies once levels are reached.
Understand how Booking.com’s Rewards & Wallet system stores Travel Credits and Cash Credits earned from promotions and partnerships, with details on eligibility rules and processing times.
